ZeroPoint Publishing
Shipping Policy
Paperback orders
Direct ZeroPoint paperback orders are fulfilled by BookVault, printed on demand in the US and UK, and shipped worldwide. Allow an estimated 3–5 business days for production and dispatch, plus delivery time. Busy periods may take longer. Delivery time, available destinations, and shipping charges depend on the destination and service shown at checkout; production time is separate from transit time.
If we cannot dispatch within the stated timeframe, we will notify you and offer the choice of accepting the revised estimate or cancelling for a refund. For late or missing direct orders, email info@ZeroPointPublishing.com with your order number so we can investigate. Purchases from independent retailers are handled through that retailer’s delivery and support process.
Digital editions
EPUB editions are digital downloads and do not require physical shipping. Direct ebook purchases are processed through Payhip and delivered through BookFunnel. Follow the download instructions provided by BookFunnel. Purchases from other ebook retailers follow that retailer’s delivery and reading instructions.
Need help?
Email info@ZeroPointPublishing.com with questions about direct orders or downloads. If a direct-order shipping charge, destination, or delivery estimate is unclear, ask us before completing your purchase.